Conditions of Use / Privacy Policy

By entering and using you are deemed to have read and accepted these Terms of Use. If you do not accept these Terms of Use or any part of them, you should not use Bates Embroidery may modify these Terms of Use from time to time. Your continued use of this website following such change demonstrates your agreement to be bound by the modified Terms of Use.

1. Accuracy of Content
Bates Embroidery makes every effort to ensure that the content of is accurate and up-to-date, but Bates Embroidery does not offer any warranties as to the reliability, accuracy or completeness of the information appearing on Bates Embroidery may remove material from at its own discretion and without giving any notice.

2. Intellectual Property
You acknowledge and agree that all copyright, trademarks and other intellectual property rights in content, software and all HTML and other code contained in, shall remain at all times vested in Bates Embroidery and is protected by copyright and other laws and international treaty provisions. Any other trademark remains the property of its respective owner(s). Users may not modify, copy, distribute, transmit, display, redistribute, reproduce, publish, license, commercially exploit, create derivative works from, transfer, or sell any material which may be displayed on from time to time without first obtaining permission to do so from Bates Embroidery in writing. and its contents are copyright material and the copyright is owned by Bates Embroidery unless stated otherwise. Without limiting the foregoing, copying the above listed materials to any other server or location for publication, reproduction or distribution is expressly prohibited.

4. Limitation of Liability
The Internet is by its nature an unreliable medium. Consequently, you accept that is offered on an "as is" and "as available" basis. Bates Embroidery takes all reasonable steps to ensure that is properly functioning at all times but Bates Embroidery does not warrant that will be uninterrupted, timely, secure or error-free, that defects will be corrected. By accepting these Terms of Use, you accept that Bates Embroidery cannot be liable to you for any loss or damage you suffer as a result of visiting or making use of the information available on You must take your own precautions (including but not limited to installing adequate protective measures to guard against software viruses and ensuring that you retain up-to-date copies of all data) to protect yourself against loss or damage.

5. Privacy Policy
Bates Embroidery knows that you care how information about you is used and shared and it is careful to ensure that any such information that comes into its possession is properly looked after. This Privacy Policy sets out the steps that we take to ensure that any information provided to us is kept secure and confidential and is used only for the purposes for which it is provided. All details associated with any transaction between you and Bates Embroidery will remain completely confidential. We will NOT share your information with anybody.

6. Security
We offer a secure server for your online shopping. You data is securely encrypted during transfer to prevent your private and credit card details from being accessed by anyone while in transit.

7. Personal Information
The only personal information that we will collect is the personal information that you provide to us when you register with us, make a purchase or when you communicate with us through our website. We use the information you provide about yourself when placing an order only to complete that order. We respect your privacy and appreciate your business. At no time do we ever provide your account contact or payment information to any third party vendor, associate or service provider. We use return email addresses to answer the email we receive and such addresses are not used for any other purpose and are not shared with outside parties.

Here are the types of information we gather.
Information You Give Us: We receive and store any information you enter on or give us in any other way. We use the information that you provide for such purposes as responding to your requests, fulfilling orders, customizing future shopping for you, improving our store features, and communication with you.
Automatic Information: We receive and store certain types of information whenever you interact with our website. For example, like many web sites, we sometimes use "cookies," and we obtain certain types of information when your Web browser accesses our website.
E-mail Communications: To help us make e-mails more productive to improve service and your shopping experience.

Purposes for which Personal Information may be used
Any personal information that you provide to us will be used only for the following purposes:
· To provide product, information or services to you as requested by you.
· To let you know about product, information and services from Bates Embroidery in which you may be interested.
· To improve the content of the website.
· To customize the content and /or layout of the website for each individual user.
· To notify users about updates to the website.
If you do not want to receive e-mail from us, other than order notifications and receipts, please adjust your "Subscription" preferences by logging into your account.